Robert A. Shumsky and Edieal J. Pinker

Gatekeepers and Referrals in Services
MANAGEMENT SCIENCE 2003 49: 839-856. [Abstract] [PDF] [References]  

Brian T. Pentland

Conceptualizing and Measuring Variety in the Execution of Organizational Work Processes
MANAGEMENT SCIENCE 2003 49: 857-870. [Abstract] [PDF] [References]  

Sridhar Balasubramanian, Prabhudev Konana, and Nirup M. Menon

Customer Satisfaction in Virtual Environments: A Study of Online Investing
MANAGEMENT SCIENCE 2003 49: 871-889. [Abstract] [PDF] [References]  

Ananth V. Iyer and Apurva Jain

The Logistics Impact of a Mixture of Order–Streams in a Manufacturer–Retailer System
MANAGEMENT SCIENCE 2003 49: 890-906. [Abstract] [PDF] [References]  

Stephen C. Graves and Brian T. Tomlin

Process Flexibility in Supply Chains
MANAGEMENT SCIENCE 2003 49: 907-919. [Abstract] [PDF] [References]  

Stephen E. Chick, Sada Soorapanth, and James S. Koopman

Inferring Infection Transmission Parameters That Influence Water Treatment Decisions
MANAGEMENT SCIENCE 2003 49: 920-935. [Abstract] [PDF] [References]  

Michael D. Ryall

Subjective Rationality, Self–Confirming Equilibrium, and Corporate Strategy
MANAGEMENT SCIENCE 2003 49: 936-949. [Abstract] [PDF] [References]  

Ravindra K. Ahuja, Dorit S. Hochbaum, and James B. Orlin

Solving the Convex Cost Integer Dual Network Flow Problem
MANAGEMENT SCIENCE 2003 49: 950-964. [Abstract] [PDF] [References]  

Ioulia D. Ioffe and Eliezer Z. Prisman

Term Structure of Interest Rates and Implied Market Frictions: The Min–Max Approach
MANAGEMENT SCIENCE 2003 49: 965-978. [Abstract] [PDF] [References]  

Peter P. Wakker

The Data of Levy and Levy (2002) "Prospect Theory: Much Ado About Nothing?" Actually Support Prospect Theory
MANAGEMENT SCIENCE 2003 49: 979-981. [Abstract] [PDF] [References]  

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