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Fuqua School of Business, Duke University, Durham, North Carolina 27708
We consider a capacitated supply system that produces a single item that is demanded by several classes of customers. Each customer class may have a different backorder cost, so stock allocation arises as a key decision problem. We model the supply system as a multi customer make-to-stock queue. Using dynamic programming, we show that the optimal allocation policy has a simple and intuitive structure. In addition, we present an efficient algorithm to compute the parameters of this optimal allocation policy. Finally, for a typical supply chain design problem, we illustrate that ignoring the stock allocation dimensiona frequently encountered simplifying assumptioncan lead to incorrect managerial decisions.
Department of Industrial Engineering, Koç University, 80910 Sariyer-Istanbul, Turkey
Laboratoire Génie Industriel, Ecole Centrale Paris, Grande Voie des Vignes, 92295 Châtenay-Malabry Cedex, France
fdv1{at}mail.duke.edu
fkaraesmen{at}ku.edu.tr
dallery{at}lgi.ecp.fr
History: Received: September 28, 2001;
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